/bin/bash(chrooted) SSH suddenly denied for all domains

February 22, 2017, 3:12 pm

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Previously all our web customers were setup to access their SFTP using the shell /bin/bash(chrooted). As of 2-17-17 it was working for everyone. The following Monday 2-20-17 it was not. This issue is affecting ALL domains that used /bin/bash(chrooted) as the shell.

When trying to connect via my ftp client cyberduck, FTP error: EOF while reading packet. Please contact your web hosting service provider for assistance.

When trying to connect via SSH on command line, error: Could not chdir to...

/bin/bash(chrooted) SSH suddenly denied for all domains

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is php 7.1 planned ?

February 23, 2017, 2:49 am

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Is php 7.1 planned for plesk 12.5.30?

regards
Jan

TLS 1.2 ok only if NGINX running

February 23, 2017, 4:20 am

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Hello,
I actually test https on website on a server with Plesk 12.5 and Debian 8.

If Nginx run i get this :
Secure Connection
The connection to this site is encrypted and authenticated using a strong protocol (TLS 1.2), a strong key exchange (ECDHE_RSA with P-256), and a strong cipher (AES_128_GCM).

But if it don't run (Apache only) i get this :
Obsolete Connection Settings
The connection to this site uses an obsolete protocol (TLS 1.0), a strong key exchange (ECDHE_RSA with P-256), and an...

TLS 1.2 ok only if NGINX running

Dropbox backup error 1

February 23, 2017, 4:22 am

≫ Next: wordpress: Internal error: Decryption failed - Urgent

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Hi,
I start using dropbox backup on several servers.
It run fine everywhere except on one server (Plesk 12.5 under Debian 7.11) where i get this error message :

Failed to Execute: '/opt/psa/bin/pleskbackup' server --output-file='/tmp/dropboxXuiS17.tar' 2>&1
Output: error: Can't export file 'backup_info_1702231032.xml' to /tmp/dropboxXuiS17.tar. Error code: 1.
....

How can i solve this problem ?

Regards.

wordpress: Internal error: Decryption failed - Urgent

February 23, 2017, 6:32 am

≫ Next: changing e-mail will result in ch_admin_email: Cannot change admin email for web server.

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We suffered a severe server crash and I have had to restore parts of /etc /var and /usr from the old hard disk after getting the server re-imaged. For some reason, plesk backups were missing. :-(

Almost back up and running, but when I go into Plesk and under Server Management, I click on Wordpress, I get this error:

Internal error: Decryption failed: error:00000001:lib(0):func(0):reason(1)
Message Decryption failed: error:00000001:lib(0):func(0):reason(1)...

wordpress: Internal error: Decryption failed - Urgent

changing e-mail will result in ch_admin_email: Cannot change admin email for web server.

February 24, 2017, 2:00 am

≫ Next: Have 12.0.? Database with 12.5 installation how to force upgrade of DB

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Hi all,

I have not found any answer which will resolve this issue, so I'm posting the issue I have here.

The issue I have is that when changing the e-mail address for the administrator I get an error as followed:

Code:

ch_admin_email: /opt/psa/admin/sbin/httpdmng execution failed:
[2017-02-23 15:55:33] ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/nginx_control' '--restart'] with exit code [255]
Can not reload proxy server: Service /etc/init.d/nginx failed to restart...

changing e-mail will result in ch_admin_email: Cannot change admin email for web server.

Have 12.0.? Database with 12.5 installation how to force upgrade of DB

February 23, 2017, 9:11 pm

≫ Next: PHP.ini upload limit

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for some reason I lost plesk installation so I ran
/usr/local/psa/admin/bin/autoinstaller
and decided (bad decision) to upgrade to 12.5 ( 12.0 was showing installed )

getting this error
ERROR: Zend_Db_Table_Row_Exception: Specified column "plesk_max_version" is not in the row

But get a missing table error , so now I have ended up with a 12.5 installation 0

and the
/usr/local/psa/bin/repair --installation

gives this error

DATABASE ERROR!!!
Previous product version is , but previous...

Have 12.0.? Database with 12.5 installation how to force upgrade of DB

PHP.ini upload limit

February 25, 2017, 1:17 pm

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I need to to increase the php upload limit. I tried to uodate the php.ini to 1024m, but still in WordPress, I can only upload a maximum file size of 16mb. Why are the changes in my php.ini not actually working???

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difference between plesk 11.5 only apache VS 12.5 apache + nginx

February 25, 2017, 11:52 pm

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I'm moving from old plesk 11.5 to 12.5.
I've never used nginx before.

ANY tips or things I should be aware of in making the move?

example: I learned that nginx doesn't read .htaccess files

stuff like that!!!


thanks!

i realize the question is a little odd or VERY open--- but I don't know what I don't know...
so I'm trying to speed up my learning curve

Do I have the Health Monitor in the "Web Admin Edition"?

February 25, 2017, 7:00 am

≫ Next: Access denied for user 'admin'@'localhost' - Urgent

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I installed the Health Monitor, but I can't find it. I have the "Web Admin Edition". Is this the reason?

Access denied for user 'admin'@'localhost' - Urgent

February 26, 2017, 9:59 am

≫ Next: Scheduled Tasks with HTTPS?

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I needed to set up a DB in command line for OpenEMM. I always then got the error

I was looking to solve this and followed the usual instruction but I always got this message.
And right now I can't even log onto the Plesk panel anymore (the container still works though).
In the panel I get this message now

Access denied for user 'admin'@'localhost' - Urgent

Scheduled Tasks with HTTPS?

February 26, 2017, 11:58 am

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Hi. I have add lets encrypt extension in plesk 12.5 and add SSL (lets enrypt) to my domain. After that I change all scheduled tasks from http to https. example:

curl --silent --user user:mypass https://www.domain.tld/my_script?param1=value1&param2=value2

but that failed now.

Can anybody help me here?

Update:
--insecure not help in curl.

I tested it with wget...

Scheduled Tasks with HTTPS?

rkhunter config problem

February 26, 2017, 12:06 pm

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When trying to run rkhunter manually I get the error:
"Installation directory does not exist: /opt/psa"
I haven't changed the install directory setting in the rkhunter config file.

Could you someone send me the "default" rkhunter config file?
Or tell me a way to reset / reinstall rkhunter?

SSL Installed but not active

February 26, 2017, 2:46 pm

≫ Next: Can't renew SUS there's no link or product..

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Hi,
I've just bought an SSL and uploaded it to the admin panel, but it doesn't seem to be active.
Does this require a restart of Apache to be active? if so is that something i can do or will that have to be my hosting company admin?

Cheers,

Alex

Can't renew SUS there's no link or product..

February 26, 2017, 5:18 pm

≫ Next: Plesk 12.5.30 Password Protected Directory Problem

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Sounds crazy, but it's true. I get an email from Odin saying my SUS license will expire, and to follow the link, to which I do and there's no product that you can buy...

This is the subscription that provides you with software
updates for 1 year from the date of license purchase.
An active SUS subscription provides the ability
to update your license for each new major version at no additional charge.

Renewals can be purchased immediately through the Odin Online
Store on...

Can't renew SUS there's no link or product..

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Plesk 12.5.30 Password Protected Directory Problem

February 26, 2017, 8:08 pm

≫ Next: Install wildcard ssl for domain

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I have cPanel experience but have been forced to move to Network Solutions and Plesk 12.5.30. I have a single subdomain with a small number of folders that need password protection. All of the folders were present with data and I then went to the subdomain in Plesk and Password-Protected Directories. There I indicated the name of the folder and then setup a username and password.

However, when I use a browser to go to that directory, it asks for my username and password, which I enter....

Plesk 12.5.30 Password Protected Directory Problem

Install wildcard ssl for domain

February 26, 2017, 11:45 pm

≫ Next: sslmng failed in Certificate for securing mail

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Hi,

how to install wildcard ssl (godaddy) for a domain?

please 12.5

Regards,

sslmng failed in Certificate for securing mail

February 27, 2017, 12:07 am

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I want add ssl to my mail accounts. So I go to tools&settings -> SSL/TLS Certificates and click "change" for
"Certificate for securing mail" and set it at same value as "Certificate for securing Plesk", but get this:

Whats wrong?

Onyx 17.0.17 (I upgrade to onyx today from...

sslmng failed in Certificate for securing mail

MongoDb php

February 27, 2017, 12:32 am

≫ Next: SSL by Let's Encrypt and Httpdocs or httpsdocs choice

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Hello to all,
i have a local test installation with ubuntu 14.04 and plesk 12.5
How can i install php driver for mongodb? I need a simple how to (i'm new) to install mongodb into my server.
Thanks

SSL by Let's Encrypt and Httpdocs or httpsdocs choice

February 27, 2017, 7:40 am

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Hello everyone from Italy,
we are going to follow Google directives about SSL and we want to set up the correct configuration to all our hosted websites.
1. Add Let's Encrypt extension for Plesk 12.5 (DONE, WORKING)
2. Choose a test domain and ask for a SSL certificate (DONE, WORKING)

So our problem is not about obtaining certificate but how to setup the hosting folders...some questions:
A. what's the "include www.domainname.tld as alternative domain"...

SSL by Let's Encrypt and Httpdocs or httpsdocs choice