Hello,
maybe this is not a bug, but a poor side-effect, that confuses customers.
Steps to reproduce:
Wrong calculation and notification while using service plan add-on
maybe this is not a bug, but a poor side-effect, that confuses customers.
Steps to reproduce:
- create a service plan with 1 GB of space and a notification, when 1 GB is reached.
- add an add-on with 5 GB of space
- copy 1.2 GB files to that webspace
- the user gets a noification mail, that he has reached his limits, but curiously that he has 83% free space left.
- my customers asking me: Why do I get this notification, if there is still 5 GB...
Wrong calculation and notification while using service plan add-on