While investigating an issue we learned that Plesk Web Host Edition licences leased from a Plesk partner since February 14 no longer qualify for per-incident support (opening a support ticket), neither is there any way to buy per-incident support. This was possible some months ago, but obviously now support is only available through the partner who rents out the licence. However, Plesk partners are almost never qualified to know all the details about the system and to work on difficult...
Per-incident support for Plesk Web Host Edition only through Plesk partner?
Per-incident support for Plesk Web Host Edition only through Plesk partner?